ServiceDesk

The ServiceDesk is a physical addition to the DICT helpdesk.

Attention

The ServiceDesk is available on weekdays from 9 a.m. to 4 p.m. but by appointment only, please observe this as closely as possible.

Although this page is in English, our reservation system is currently only available in Dutch. We apologize for the inconvenience.

Technical support for your device
Are you experiencing problems with Eduroam, UGent VPN or Citrix?
Struggling to install certain software?
Referred by the DICT Helpdesk?

Purchased IT equipment
Multimedia reservation
SIM cards after contacting teladmin
Defective equipment for recycling

Install/register your new device in Intune
Reinstalling your device

Purchase advice new IT equipment
How do I create an eQuote?