ServiceDesk

The ServiceDesk is a physical addition to the DICT helpdesk.

  • Technical support for your device
  • Are you experiencing problems with Eduroam, UGent VPN or Citrix?
  • Struggling to install certain software?
  • Referred by the DICT Helpdesk?

  • Purchased IT equipment
  • Multimedia reservation
  • SIM cards after contacting teladmin
  • Defective equipment for recycling

  • Install/register your new device in Intune
  • Reinstalling your device

  • Purchase advice new IT equipment
  • How do I create an eQuote?